Questions

Frequently asked questions

If you do not find your answer here, sign in and message support from the profile screen.

Getting started

What is the minimum deposit?
$50 on either supported network (BEP-20 or TRC-20).
Which crypto can I deposit?
USDT only, on Binance Smart Chain (BEP-20) or Tron (TRC-20). Anything else is lost. We do not accept fiat deposits.
Why only crypto (USDT), not cards or bank transfer?
Card and bank rails charge 3-4% per round trip (deposit fee plus withdrawal fee plus FX spread), so a member would lose a big chunk of earnings just on payment processing. USDT moves between countries in minutes for less than $1 in network fees, works for users anywhere in the world without a local bank issue, and lets you keep more of what you earn. It is the simplest way to stay global and low-cost at the same time.
How quickly are deposits credited?
After 3 on-chain confirmations. Typically 1-3 minutes on BSC, 1-2 minutes on Tron, depending on network load.
Do I need to upload an ID to start?
No. Email verification is enough to deposit, invest, and withdraw up to $1,000 lifetime. Once you cross that threshold, we ask for an ID document and a quick selfie before your next withdrawal.

Earnings and payouts

How is profit calculated?
Profit per unit = marketplace sale price minus marketplace fees minus shipping minus other realized costs. The operations team enters the net profit per unit each day based on settlement reports.
When do I get paid?
On the 1st and 16th day of each month. Your Pending bucket moves to your Available bucket on those dates. From Available you can withdraw or reinvest.
Are the yields guaranteed?
No. Estimated yields are based on prior campaign performance and assumed sell-through rates. Slow sales, returns, or marketplace policy changes can reduce realized yield.
What if customers return units?
Returns are netted out at the next settlement window. If a settled period would go negative due to returns, the buyback reserve pool absorbs the loss. We never claw back paid-out profit.

Lock-in and withdrawals

What is the lock-in period?
90 days per campaign by default, occasionally 60 days. Profit can be withdrawn as soon as it settles. Cost basis is locked until lock-in ends or units sell.
What happens at lock-in end?
You choose one of three options: sell unsold units back at 95% of cost basis, extend the campaign 30 or 60 more days, or take physical delivery of unsold units (you pay shipping).
How long does a withdrawal take?
Withdrawals go into the review queue immediately. Most are processed within 24 hours. The on-chain transfer is sent within minutes of approval.
What are withdrawal fees?
Minimum withdrawals are $10 on BEP-20 (network fee ~$0.30) and $25 on TRC-20 (network fee ~$1.00). ShareHub does not charge a platform fee on withdrawals.

Referrals

How does the referral program work?
Two levels. When someone signs up through your link and makes their first deposit of $50 or more, you earn 10% as Level 1 and 5% goes to the person who referred you (your upline) as Level 2. Then, for every campaign profit your referred members earn, you receive a 3% (Level 1) or 2% (Level 2) commission for life.
Is the bonus taken from the new member's deposit?
No. The first-deposit bonus is paid entirely from ShareHub's marketing budget. The new member's full deposit goes to their wallet.
Can I refer myself with multiple accounts?
No. Same-IP, same-device, and same-wallet detection will flag duplicate signups. Referral abuse means losing your bonus and possibly your account.

Security and trust

How is this different from a Ponzi or pyramid scheme?
Every payout traces to a real marketplace sale. New deposits sit in custody until inventory is bought. Our five daily reconciliation checks would catch any drift immediately. We monitor liability versus assets every day and pause new flows on any drift.
Where is my money held?
In a custodial wallet split 10% hot for daily withdrawals and 90% cold in offline multi-sig. A daily sweep rebalances. Member capital stays as USDT until the client uses it to actually buy inventory.
What if the platform fails?
The cold-storage multi-sig requires more than one party to sign. Funds can be recovered to members directly via that signing process. The buyback reserve pool is also separately tracked so it survives ops failures.
How do I enable two-factor authentication?
From your profile screen, choose Enable on the Two-factor authentication row. We support any authenticator app (Authy, 1Password, Google Authenticator).

Sound good?

Sign up and back your first campaign with $50.